Frequently Asked Questions
Everything you need to know about your MFJ Enterprises electronics experience.
What is the standard shipping timeframe for electronic components?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international delivery times vary by location and customs processing.
Do your products come with a manufacturer warranty?
Yes, all MFJ Enterprises products are covered by a limited one-year warranty against defects in materials and workmanship from the date of purchase.
What is your return policy for technical equipment?
We offer a 30-day money-back guarantee. Items must be returned in their original packaging with all accessories and manuals included to be eligible for a full refund.
How can I access technical support for my device?
Our technical support team is available Monday through Friday via email or phone. You can also find manuals, schematics, and firmware updates in the 'Downloads' section of our website.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and wire transfers for high-value commercial orders.
Are your electronics compliant with international safety standards?
Yes, our products are designed and tested to meet CE, FCC, and RoHS standards to ensure safety, quality, and environmental compliance across global markets.