Returns & Exchanges
At MFJ Enterprises Inc, we stand behind the quality of our electronics and amateur radio equipment. If you are not completely satisfied with your purchase, you may return it within 30 days of the original invoice date for a refund or exchange.
Obtain Return Authorization
Contact our technical support or customer service team to request a Return Merchandise Authorization (RMA) number before shipping any items back to our facility.
Package Your Item
Securely pack the product in its original factory packaging, including all manuals, accessories, and cables to ensure the item is protected during transit.
Label and Ship
Clearly write the RMA number on the outside of the shipping box and send the package via a traceable carrier like UPS or FedEx to our Mississippi headquarters.
Inspection and Processing
Once received, our technicians will inspect the equipment for any signs of wear or damage, and your refund or replacement will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing